This document is published by virtue of a legal requirement under the provisions of the Information
Technology Act, 2000 that requires ‘intermediaries’ to publish the rules and regulations, privacy policy and
terms for access or usage of the website and is primarily governed by Rule 3 (1) of the Information
Technology (Intermediaries guidelines) Rules, 2011 and Information Technology (Reasonable Security
Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.
Your Consent:
By accessing https://www.itsmytutor.com/ and using it on a continuing basis, you
expressly consent and conform to ‘itsmytutor.com’ collecting, maintaining, using, processing and
disclosing your personal and other information in accordance with this Privacy Policy.
Commitment:
Itsmytutor.com intends to protect the privacy of its users (whether or not registered with itsmytutor) on its
website being and the privacy of their data provided to itsmytutor.com from time to time. The privacy of
our Website users, whether you are our former or existing registered user or merely a visitor to our
Website, is important to us and we are strongly committed to your right to privacy and to keeping your
personal and other information secure. We encourage you to read our privacy statement to understand
what types of personally identifiable information we collect and how we use this information. For the
purpose of providing you with quality services, our Website collects preliminary personal information that
allows us to identify you as a user and know more about your requirements. Some of our services may
direct you to web domains of third parties. Information (if any) provided by you on such web domains may
be dealt with by them in the manner provided by the privacy statements of such third party web domains. This
Privacy Policy only deals with your information shared with us (either as a registered user or a mere
visitor) and we shall in no manner be liable/bound for protection of information (if any), which may be
shared by you on such third party web domains. We encourage you to very carefully review the privacy
policy of any third-party website you visit before using it and to be very cautious before you disclose your
personal information on such websites.
What type of information does itsmytutor.com collect from you?
Personal Information
If you are a tutor, teacher, lecturer, instructor or coaching institution itsmytutor.com requires you to
register on our Website by providing your name, email ID, personal phone number, password, location,
gender Aadhar details and CV(resume). The Website also prompts you to share a photograph that may
help better identify you amongst the prospective customers and which you may share at your own
discretion. Such information is published on the Website as a part of the ‘search’ results of the search
functionality developed by us. If you are a prospective customer looking to get connected with
itsmytutor.com professionals, our Website collects your name, email ID, personal phone number, details
of personal interest and location. Further, in order to consummate certain transactions, our Website may
also require you to submit your credit/debit card and/or bank account details through a secure Third Party
Payment Gateway provider. We may collect your bank details in certain circumstances, where money
needs to be transferred to you via NEFT to your bank account. Such information is kept strictly
confidential. Itsmytutor.com also collects your other personal details including but not limited to your
feedback, suggestions, views, comments, etc. that may be shared/volunteered by you on our discussion forums or other pages which you may access or visit on our Website. Such information being in the public
domain is available for access to all our Websites users and visitors. In this regard, you are advised to
exercise discretion before you make such details public, as such information may be vulnerable to
misuse and can be easily misused. itsmytutor.com in this regard fully disclaims any liability(ies) or
claim(s) which may arise by use/misuse of such information shared by you, by any third party or any party
not known to itsmytutor.com.
For itsmytutor.com to recognize you as a registered member, you must login with your email and
password. At the time of login, you will have the option to instruct the Websites to remember you so when
you come back the next time to use the Websites, you do not have to remember your email and password.
Your email and password are never shared by itsmytutor.com with anybody within or outside of
itsmytutor.com.
All other information exchanged by you with itsmytutor.com in the form of written communication,
responses to emails, feedback required from you, participation in discussions, etc. shall be deemed to be
confidential and shall be owned by itsmytutor.com and shall be available for the exclusive use of
itsmytutor.com. Our Website does not collect information about you unless you specifically and knowingly
provide it. itsmytutor.com DOES NOT trade or sell your information in any manner, except as specified
herein, or if express consent is sought from you
Non-Personal Information:
Richlabz also collects certain other information from you on your visit to our Websites such as your
information about your operating system, browser type, the URL of the previous web site you visited, your
Internet service provider and your IP Address (“Non-personal Information”). This information cannot be
easily used to personally identify you. We use Non-personal information for the purposes including but not
limited to troubleshoot connection problems, administer the Website, analyze trends, gather demographic
information, to ascertain how our visitors use our website, including information relating to the frequency
of visits to our web site, average length of visits, pages viewed during a visit, ensuring compliance with
the applicable law, co-operating with law enforcement activities, etc. This information is used to improve
the site content and performance. You also agree that itsmytutor.com may gather usage statistics and
usage data from your use of our Website to evaluate your use of our products/services, to improve our
products/services, Website content and to ensure that you are complying with the terms of the applicable
agreements between you and itsmytutor.com. The statistics and data collected may or may not be
aggregated. These statistics contain no information that can distinctly identify you.
We may in future also share this information with third-party service providers or third-party advertisers to
measure the overall effectiveness of our online advertising, content, programming and for other bonafide
purposes as we may desire. By usage of our Website, you expressly permit UrbanPro to access such
information for one or more purposes deemed fit by itsmytutor.com.
Cookies
Similar to other commercial websites, our Website utilizes a standard technology called "Cookies" and
Web server logs to collect information about how our Website is used. Cookies are small pieces of
information that are stored by your browser on your computer's hard drive. Cookies are only read by the
server that places them and is unable to inter alia run programs on your computer, plant viruses or
harvest your personal information. Cookies allow Web servers to recognize your computer each time you
return to our Website including the date and time of visits, the pages viewed, time spent at our Website,
and the Websites visited just before and just after our Website, verify your registration or password
information (in case of registered users) during a particular session so that you do not have to input your password multiple times as you navigate the site and suggest products or services that may interest you.
This information is collected on an aggregate basis. None of this information is associated with you as an
individual.
Most web browsers automatically accept cookies. By changing the options on your web browser or using
certain software programs, you can control how and whether cookies will be accepted by your browser.
itsmytutor.com understands and supports your right to block any unwanted Internet activity, especially
that of unscrupulous websites. However, blocking itsmytutor.com cookies may disable certain features
on our Website and may make it impossible for you to use certain services available on our Website.
Session Data
We automatically log generic information about your computer's connection to the Internet, which we call
"session data", that is anonymous and not linked to any personal information. Session data consists of
information such as the IP address, operating system, type of browser software being used by you and
the activities conducted by you on our Website. An IP address is a number that lets computers attached
to the Internet, such as our web servers, know where to send data back to the user, such as the pages of
the site the user wishes to view. We collect session data because it helps us to analyze things such as the
items visitors are likely to click on most, the manner in which visitors click preferences on our Website,
number of visitors surfing to various pages on the site, time spent by the visitors on our Website and
frequency of their visit. It also helps us diagnose problems with our servers and lets us administer our
systems better. Although such information does not identify any visitor personally, it is possible to
determine from an IP address a visitor's Internet Service Provider (ISP), and the approximate geographic
location of his or her point of connectivity
Other
We may from time to time add or enhance products/services available on our Website. To the extent
these products/services are provided to and used by you, we will use the information you provide in this
regard to facilitate the products/service requested. For example, if you email us with a question, we will
use your email address, name, nature of the question, etc. to respond to your question. We may also
store and publish such information to assist us in making the site better and easier to use.
Promotional Initiatives
itsmytutor.com’s presence on social networking websites including but not limited to LinkedIn,
Facebook, Twitter, Youtube, Google Plus, etc. is only a promotional initiative to invite registrations and
participation of prospective customers located in different parts of the country. The domain links contained
therein may either direct you to our Website or request your participation by way of feedback,
suggestions. UrbanPro in this regard fully disclaims any liability(ies) or claim(s) which may arise by
use/misuse of your feedback, suggestions, views, etc. on any of the aforementioned networking websites
or blogs, by any third-party whether or not known to itsmytutor.com.
How does UrbanPro protect my Personal Information?
itsmytutor.com is committed to protecting the privacy and the confidentiality of your personal
information. Whenever itsmytutor.com obtains personal information from you, our Website uses
commercially reasonable efforts and general industry standards to protect it from any unauthorized
access or disclosure. Save as otherwise provided herein, access to your personal information is limited to
itsmytutor.com’s personnel and such authorized third parties who may host your data on our behalf or
may assist us in providing the products and services requested by you. itsmytutor.com uses its best
endeavors to maintain physical, electronic and procedural safeguards that aim to protect your
information against loss, misuse, damage, modification, and unauthorized access or disclosure. However,
itsmytutor.com assumes no liability whatsoever for any disclosure of personal information due to
unauthorized third-party access or other acts of third parties, or any other acts or omissions beyond
the reasonable control of itsmytutor.com.
Does itsmytutor.com secure the content posted by its users?
The content that you store, post, or transmit on or through our Website, such as forum postings, your
profile page, the images you upload to our Website, may be accessed by other users (registered or
unregistered), including people that you do not know. The purpose of making such content public is to
enhance your overall experience and to provide you a platform where users meet and interact on a one to
one basis. However, the content/images that you post/share on our Website may be prone to misuse by
a party not known to you. itsmytutor.com in this regard fully disclaims any liability(ies) or claim(s) which
may arise by use/misuse of such content, by any third-party or any party not known to UrbanPro. We
suggest that you exercise care and caution in communicating with other users and only disclose your
information to other users that you know to be trustworthy. You should not assume that your content will
be kept private.
How does itsmytutor.com use the information that it collects?
Your information may be used by us and/or authorized third parties/service partners to support your
interaction with us and to provide you with our Services and products that we offer. By submitting your
personal information to itsmytutor.com, you expressly acknowledge and consent to itsmytutor.comto
use such information and to process the same in a manner deemed fit by itsmytutor.com. This may
involve conducting data analysis, research based on reviews about deals, transfer of your information to
third-party experts for the purpose of outsourcing services offered to you by itsmytutor.com, etc.
What security precautions are in place to protect against the loss, misuse or alteration
of your information?
itsmytutor.com makes every reasonable effort to preserve the privacy and confidentiality of your
information shared with us. We implement standard measures and mechanisms complaint with the
applicable laws to protect against unauthorized access to and unlawful interception of your personal
information. However, no Internet site can fully eliminate security risks.
We reserve the right to disclose the information collected from you without your consent (express or
implied) and without any liabilities to you when required or permitted by law and we have a bonafide belief that
such action is necessary to comply with an appropriate law enforcement investigation, current judicial
proceeding, a court order or legal process served on us or
to conform to the legal requirements, compliance/reporting to administrative and judicial authorities, as
may be required
protect and defend the rights or property of the website owners of itsmytutor.com, or the users of
itsmytutor.com,
person(s) or company(ies) who provide certain support services to us, and
person(s) or company(ies) who share certain responsibilities/obligations of itsmytutor.com.
How does itsmytutor.com address children's privacy?
Richlabz requires that the visitor must be at least 18 years old to have our permission to use this site. If
you are below 18 years of age, you are strictly prohibited from registering on our Website or doing any act
which leads us to believe that you are 18 years of age or above. If you are the parent or guardian of a
child under 18 years of age and believe that they have disclosed personal information to us, please
contact us at support@itsmytutor.com so that we may take immediate steps to delete the child's
information.
I have more questions about the privacy policy
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this
site, please contact us at contact@itsmytutor.com.
Will itsmytutor.com change privacy policy in the future?
This policy provides a general statement of the ways in which itsmytutor aims to protect your personal
information. You may, however, in connection with specific products or services offered by itsmytutor, be
provided with privacy policies or statements that substitute or supplement this policy. The terms and
conditions of this policy may be changed from time to time, without your consent (express or implied) to
reflect changes in our practices concerning the collection and use of your personal information. The
revised policy will be effective immediately upon posting to our web site unless otherwise mentioned. This
version of the policy is effective from October 5, 2018. You shall be bound by the revised Privacy Policy
and it is your sole responsibility to check the same from time to time. You acknowledge that no knowledge
of the revised Privacy Policy shall be a defense in any proceedings with regard to the Privacy Policy.
I have a complaint/concern
In accordance with Information Technology Act 2000 and rules made thereunder, the name and contact
details of the Grievance Officer who can be contacted with respect to any complaints or concerns
including those pertaining to breach of itsmytutor’s Terms of Use, Privacy Policy, and other policies or
questions are published as under:
Grievance Officer Name: Mr. Uday Kondle
Email address: support@itsmytutor.com
An office can be contacted between 9:00 AM to 5:00 PM from Monday to Friday except on public holidays.
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